BG1934

UPDATE#2 The engineers looked at it. They deduced that the bolts for the cover that houses the rear main seal have worn out somehow. Their solution is to install some new bolts with rubber gasket material molded to them. Not sure if that is factory or some engineering thing taking place. They are waiting on the bolts now.........Why do I feel like this is a shot in the dark!!!!!

I am of the same opinion. I have plenty of motors and repaired them regularly when I was racing. I have never seen an issue that even seasoned mechanics couldn't find. I am hoping they can remedy this because I really like the looks and amenities truck has.

UPDATE: Miraculously after repeated calls and emails to GMC the parts they were looking for showed up Friday..... I got a call on my way home from work. The service advisor tells me they installed the new alignments dowels with no issues. Upon start up and warm up there was no oil leak, They take it for a shakedown drive. When they got it back....there it was leaking oil again. 4 months of this crap. He tells me that they have a "team" (probably one guy with a laptop) of engineers coming to look at it Tuesday. He goes on to tell me that this is the first he has seen like this and only time he has seen something his mechanics could not repair. I spoke to the service manager and asked what happens if the "team" cant figure it out either. The service manager said most likely they will buy me out of the truck. My worry now is what does "buy me out" mean? I put $7500 down on this truck to get it where I wanted to be payment wise. Are they going to try to buy me out at trade in value and I am going to get screwed out of my down payment? I am hoping someone on here has some kind of experience with this sort of thing. I have none lol. Im just a project manager. I have no idea how to protect myself here. Maybe just get an attorney???

Man.....thankyou for this....I am gooing to the dealer with this printed out right now....I am about to lose my mind!!!

I am just very frustrated. I feel like I am not getting the whole story. Zero chance in my mind that they have been waiting on alignment dowels for 4 months. I mean they are building new trucks every day and they cant grab a few dowels off the assembly line to get a current customers truck back to him??? I am having a very hard time buying that!!

At first the dealer was good. Gave me an almost comparable loaner. Then they called and wanted the loaner back. They rented me a base model as it gets truck. Not very happy with that.

I am being told specifically that its the alignment pins. The cover and seal assembly has already been replaced.

I feel like 4 months has been really patient!!!

To start out, I have always owned Ford truck. I saw this GMC and really liked it so I went out of my comfort zone and bought....Boy did I screw up!!!!! 4 months ago I bought a used 2019 sierra with 50k miles on it. The truck looks great and runs great. The problem is that after driving it two days i noticed a large puddle of oil in my driveway. It wasnt there after the first night. I climbed under the truck and looked to see where it may be coming from. It looked like the dealership may not have tightened the oil drain plug correctly. From what I could tell the oil hadnt been leaking long. If the dealership was able to clean a long lasting oil leak, the guy that did it needs a raise!!! I took the truck back as it was still under warranty. 4 months later I still do not have my truck back. GMC is claiming it is because of parts. They say the alignment pins for the trans were bad and that caused the rear main seal to leak. I have contacted GMC customer service all the way to the top as far as I can tell (who knows who you are really taking to when you contact corporate). I just find it hard to believe that not one set of alignment pins are available when they are still building trucks. I feel like I am getting the run around here. Im at the point that when I get it back I am taking it straight to the Ford dealer and getting rid of it. Has anyone else experienced anything like this. If so what was the outcome? What might be my next steps to get something done with GMC? The pictures are of the truck and the oil leak from underneath the truck.