I’m sharing my extremely frustrating experience with my Cadillac Lyriq, which has been nothing short of a nightmare. Since purchasing the vehicle on November 13, 2024, it has failed over five times with the same issue, leaving us stranded and frustrated. To make matters worse, the car cannot blow heat in extreme cold conditions (below -15°C), which is completely unacceptable for a vehicle marketed as a premium electric SUV.
Here’s a breakdown of the inconvenience, impact on our daily life, and safety concerns we’ve faced:
No Heat in Extreme Cold:
During a recent trip in Regina, the temperature dropped to -18°C, and the car failed to blow heat. We were left freezing in the vehicle and had no choice but to book a hotel for the night. This cost us $180 for accommodation—an expense we should never have had to pay.
Recurring Failures and Dealership Visits:
The car has broken down over five times with the same issue (lithium-ion battery failure). Each time, I’ve had to make unnecessary trips to the dealership to get a rental car. These extra trips have resulted in fuel expenses that we should never have incurred as EV owners.
Lost Time and Rental Car Dependency:
From November 23, 2023, until today, we’ve owned the Cadillac Lyriq for over two months, but we’ve driven a rental car for more than one month. That’s right—half of our ownership period has been spent in a rental vehicle!
Financial and Environmental Impact:
As an EV owner, I expected to save on fuel costs and reduce my environmental footprint. Instead, I’ve been forced to spend money on fuel for rental cars and deal with the inconvenience of constant breakdowns.
Safety and Reliability Concerns:
The inability to blow heat in extreme cold is not just an inconvenience—it’s a safety hazard. Being stranded in freezing temperatures is dangerous and unacceptable for a vehicle of this caliber.
The recurring failures make the car completely unreliable, leaving us constantly worried about when it will break down next.