Bailout

Ordered a 2015 Yukon SLT in September. Delivered in December. Complained in January about road noise/rumble at 60-75 MPH. Changed tires. Changed differential gears. No improvement. Requested a 60K refund. Vehicle sat at the dealership for two weeks awaiting a field engineer to assess. No field assessment made; just a GM judgment that it was not a safety issue and therefore would not be refunding money. A superb dealer is helping me minimize my loss. Bought an Expedition. Better ride, handling and performance for less money. As in the post above, I've had numerous Suburbans, Tahoes and Yukons over the years and was very pleased. This product edition is a huge disappointment, as is the GM response to a long term customer. Ms. Barra states she is trying to change the culture. She has a lot of work to do.