This is the issue, they won't take responsibility for it. The problem with dealerships, they are only in it for the money nowadays, and we can't get anything accomplished. What happened to the customer was always right? Now we always have to find proof and when we do it by using technology and communicate with other people that have the same vehicles, its always a "LIE".
Now I know we have all been to the dealers and had this documented in GM's system, so how do they not see this as a trend? Is no one watching the system to see if more than one person has this issue? I mean come on they have a data base to look things up, they are all connected to the same corporate network.
I would like a GM Rep that I know is on the forums to comment on this topic. I know they are reading this and not responding. They respond to most of the other topics on this forum but when it comes to the safety of "us" the driver and our families I see nothing. This is not some BS problem, this is "STEERING", something that is needed to be safe. Like I said in other posts this is something that could cause a fatality if not taken seriously. I will not put my son back into this death trap. Some people may say that I'm over reacting with the "death trap" comment, but this is a +60K truck that isn't small and could cause a lot of damage if something completely fails. And yes I believe that could happen since the most current dealer just told me that my pit man arm is really loose, but can do nothing about it unless I pay them, or I can take the truck back. So it seems that I can just drive around with something that could fail at anytime.