Well, I'm having the same problem as everyone else. I took my truck in for scheduled service and had them check the charging pad and it has power to it but it wouldn't charge either my phone or anyone elses doing the service work. Then we checked in an 2018 and my phone and the service persons charged just fine in that. They said it was because I have the Samsung Galaxy S8 Plus that isn't compatible as they gave me that list that they have put out for everyone. Its never worked since I bought the truck late last year.
Ok, what do I need to do for my charging pad to work?