larryz4

I finally got the truck back on Tuesday and what you say here is right along with the dealership. They claim that they found a dead cell in the battery (it was replaced in December) and they found "aftermarket" device installed (my dashcam). They said because it has such low mileage (<3000 miles) for a 2019 that the charge cycle is not enough to fully charge the battery so they replaced it. Now my dashcam is a capacitive type and has no battery so it doesn't draw power when it's not running but I told them for the sake of this repair to leave it disconnected. They also disconnected my XM receiver which was hardwired to the 12V receptacle, and that pi$$ed me off to no end, as it draws "0" power when the key is off. Anyhow I am going to leave all the stuff disconnected and see over the next several key cycles if the problem returns. If it does it was my plan to put a battery tender on it to bring the charge up and see what happens. If that doesn't "fix" it I will be pushing for the lemon law and returning the truck. I know I have beat this topic to death so unless I have something monumental to add I will let the topic archive.

Still in the shop....day number 10 and counting....<smh>

The truck is back in the shop, I have decided I will just keep bringing it back until they decide to fix it. I told the Service Advisor that they really should consider replacing the ECM or BCM whichever controls the feature instead of seeing me show up every 6 weeks. Ha ha See what happens after I get it back tomorrow????

I got the truck back yesterday, they performed the 5th recall and looked at my concern on the infotainment which they were able to duplicate. They state that they performed a "USB" file transfer of a new software download and afterward could not duplicate the problem and the radio turns off immediately upon opening the door, time will tell if that solved the blanking out of the screen randomly as well. As for the Auto Start/Stop not working, they did a re-calibration of the feature and stated it was working. I picked the truck in the morning and at the 2nd stoplight it worked! Then I drove the 13 miles home and upon getting off the freeway, it WORKED at the 3 signal lights to my house. That is the first time it worked 4 times in a row!! They felt the need to supply me with an instruction sheet from GM (Stop/Start System Description and Operation (KL9)). Now after 6 key cycles, it has stopped working again.

Well, I made an appointment to have it "fixed" once again. I will have the center seat recall done as well. I have been experiencing a fan squeak when the fan is anything above a whisper and the transmission is hesitating then slamming into gear when it's cold...and the list grows and grows.

I tried all sorts of pressure, harder braking, etc., still didn't work.

That might be true for you, but would you take your air conditioner out because of the additional wear and tear on your cooling system? The auto start/stop is a feature that when the vehicle is purchased was an added cost to the base price. As you stated, it can be turned off, but for a brand new vehicle EVERYTHING should work whether I want to use it or not. The liabilities or benefits of a feature should be MY choice, not GM's.

I am going to try that today and see if it works.

When I took my truck in for service in December, the dealership performed an update that seemed to help with the "No Content Available" error, and I had read there GM released a f/w update late last year. I am pretty sure that will help you with your issue, but it sounds like you have the same blanking out issue that I do after having mine updated. Mine JUST STARTED the radio playing on after open ing the driver side door, to which I will have them look at the next time I take it in. Never had so many issues with a single Chevy in my life. I am so glad my '57 Chevy is low tech...

Other than the infotainment issues and the auto stop, I have not had many other issues except for the 5 recalls. I have less than 2K miles on the truck, and I expect more from GM. I could take it to Fremont Chevrolet, but they are owned by the same people that own the dealership where I bought mine. I guess I could try Capitol Chevrolet but that is a farther out drive as I live right next to Milpitas. As I posted to the other reply, they have replaced the battery sensor module twice without success.

They have replaced the battery verified that all is OK, and every time I take it is they change the battery sensor module claiming that is the problem. I am on the 3rd sensor and the problem still exists.

I agree, it might save a cup of gas per 100 miles, but the fact that they can't fix it is the frustrating part and the infotainment issue just compounds it.

Thanks, I really do love the trucks looks and handleability (especially in Sport mode). With the latest recall notice I just got, I will give them one more chance to fix it, but I don't hold out much hope.

I can buy this to a degree. I made sure that all of the mentioned criteria is met, engine at operating temp, no AC on (I turn the climate to off), no accessories running, etc. and it won't work. When I dropped it off once at the dealership I got a courtesy shuttle ride home in a Traverse, the auto stop worked every time the driver stopped and he had that AC on high, radio on, etc. so this particular truck just don't get it. Every time I take it in, the service department validates that the problem exists and they have contacted GM for help and they are stumped as well.

I appreciate your response, but I had a 2017 2500HD before I got the 2019 1500, and the 2500 was fully loaded and I never had a mechanical issue. Granted I sold it with 16K miles on it (hardly anything), and I only sold it because I couldn't get better that 10 mpg on gas whether I was pulling my travel trailer or not. When I sold my trailer I really had little use for such a big truck. My frustration with this one is that even the factory engineers can't help.

Well, I have posted before about the ever present issue of the auto stop feature not working, I know many here don't care for the feature, but with our gasoline over $4 a gallon now, it's important to me). The last time it was in the dealership was on the phone with the factory, and once again I was told it was fixed.....I drove home (12 miles) from the dealership, took the freeway to get it good and warm, turned off all the climate controls (even though I think I should be able to use them) went to a stop light and....nothing! This was the 4th time I had it in to get this feature fixed, each time they tell it's fixed and the first opportunity to use it nothing happens. I also had an issue with my infotainment screen going blank and popping up with a "No Content Found" error, they did a firmware update and it worked fine until last week when I noticed that when I opened the driver side door after shutting the engine down, the radio would keep on playing for several seconds and then it would shut down. It never did that before it used to stop as soon as I would open the door. Then on Friday I was stopped at a light and the infotainment system went blank, no sound no display it lasted about 15 seconds then came back on. Anyhow, I have decided to pursue the lemon law on this truck (I have contacted a lemon law attorney), as this is absolutely ridiculous for a truck with still under 2000 miles on the odometer. I don't know if the problems are as a result of the trucks being built in Mexico, but I am tired of it being in the service department for weeks at a time and the problems don't get fixed.

I went to the hardware store yesterday and when I started my truck at the store the infotainment center is blank and says "No Content Available". I push the home button and it flashes to the home screen then just flashes the same error. Anybody else have this problem? And it turns out my AUTO-STOP has stopped working AGAIN, this will be the 3rd time I take it in for that (how many times till I invoke the lemon law?), I am so frustrated with truck it defies words.

I went and picked mine up this morning and the repair order says that the "Battery Sensor Module" was inoperative, that is what they think was causing the problem. I noticed on the way home that the Auto Stop/Start feature worked only if the AC was off. I am going to have to assume that this is the proper state the climate control must be in for the feature to work. The owners manual doesn't specify that and I have seen that it should only not work if the AC system was on MAX. Well, I will keep any eye on it and if it stops working in the future the truck will be back at the dealer.

Sorry to hear that Steve. I truly believe that this is a big issue that GM is trying to fix. I got call from the dealer today saying that have installed the "part" that GM has told them to and that they will program the "device" overnight and then they will check the fix in the morning and let me know. I don't know at this point what the part was (ECM?) but if it is fixed I will find out tomorrow. There was a post from a GM Representative on a previous page and what we (and GM) needs is for everyone with this issue to get it to the dealership so that they can get as much information related to this as they can get. I hope that GM has been working on a real and permanent fix for this feature that we paid for and should have the benefit of it if we choose to use it.

I have my dashcam hardwired into the passenger side fuse panel, but my camera has an auto power off function so it doesn't draw much power before the shut-off. I never tried the 4WD to 2WD switching, but if the truck is sold with a feature, it should work....I am sure there were $ on the price when I bought the truck to have these "features". Looks like the Dealer and GM are fighting it out.....I should hear something tomorrow.

My 2019 Silverado 1500 is back in the shop again. It has had 4 recalls on it and last week the information center started flashing Service ESC, Service Parking Brake, Service Traction Control, and it had 4 check engine codes mostly P25A2. I had a couple of other things that needed to looked at as well (Service Back-up camera, the mute button on the radio worked sometimes, but mostly the Auto Start/Stop quit working after a week of having the truck), so I figured it was a great time to get that looked at as well. They told me that the battery failed and that was the reason for all of my troubles. I was told that the factory is using reconditioned batteries now days to save $, and that because my truck on their lot for 5 months it may have been a "lot queen" which is the vehicle used to jump start others on the lot. I picked the truck up on Wednesday and the repair order said all was fixed. On the way home I wanted to check the Auto start/stop, and just as I had thought it still didn't work so on Thursday it was taken back to the dealer. I checked into the status today and was told that the dealer has a case now pending with GM and they are waiting for GM to respond. Will this issue open the road to a "lemon law" claim? VERY frustrated.?

Let us know if that fixes the auto stop issue.

I did notice that my climate control blows full force sometimes, it is a little annoying. I have noticed that my infotainment won't mute and I get an intermittent message on the screen telling me that my rear camera needs servicing. I am convinced that if this truck was built in the US instead of Mexico I wouldn't have all these problems.

I took my truck in for the 3 recalls a couple of weeks back. The Service writer said that the ABS fix might correct the Auto Stop not working. I got the truck back and after a good run to get everything up to operating temperature, but alas it still does NOT auto stop. I will take it in after the Shelter In Place is lifted and have that fixed. I am certain all they will do is reflash the ECM and it will work for a little while afterward anyhow.

I wasn't sure if I posted it yet or not (I couldn't find it). It was listed as a 2019 Silverado 1500 High Country edition, but the truck was not branded as such like others I have looked at. The salesman no doubt lied through his teeth, but the edition was listed on the window sticker. Anyhow, this is it haven't done much to it since I bought it last October except for adding the chrome letters to the tailgate.