larryz4

I finally got the truck back on Tuesday and what you say here is right along with the dealership. They claim that they found a dead cell in the battery (it was replaced in December) and they found "aftermarket" device installed (my dashcam). They said because it has such low mileage (<3000 miles) for a 2019 that the charge cycle is not enough to fully charge the battery so they replaced it. Now my dashcam is a capacitive type and has no battery so it doesn't draw power when it's not running but I told them for the sake of this repair to leave it disconnected. They also disconnected my XM receiver which was hardwired to the 12V receptacle, and that pi$$ed me off to no end, as it draws "0" power when the key is off. Anyhow I am going to leave all the stuff disconnected and see over the next several key cycles if the problem returns. If it does it was my plan to put a battery tender on it to bring the charge up and see what happens. If that doesn't "fix" it I will be pushing for the lemon law and returning the truck. I know I have beat this topic to death so unless I have something monumental to add I will let the topic archive.

Still in the shop....day number 10 and counting....<smh>

The truck is back in the shop, I have decided I will just keep bringing it back until they decide to fix it. I told the Service Advisor that they really should consider replacing the ECM or BCM whichever controls the feature instead of seeing me show up every 6 weeks. Ha ha See what happens after I get it back tomorrow????

I got the truck back yesterday, they performed the 5th recall and looked at my concern on the infotainment which they were able to duplicate. They state that they performed a "USB" file transfer of a new software download and afterward could not duplicate the problem and the radio turns off immediately upon opening the door, time will tell if that solved the blanking out of the screen randomly as well. As for the Auto Start/Stop not working, they did a re-calibration of the feature and stated it was working. I picked the truck in the morning and at the 2nd stoplight it worked! Then I drove the 13 miles home and upon getting off the freeway, it WORKED at the 3 signal lights to my house. That is the first time it worked 4 times in a row!! They felt the need to supply me with an instruction sheet from GM (Stop/Start System Description and Operation (KL9)). Now after 6 key cycles, it has stopped working again.

Well, I made an appointment to have it "fixed" once again. I will have the center seat recall done as well. I have been experiencing a fan squeak when the fan is anything above a whisper and the transmission is hesitating then slamming into gear when it's cold...and the list grows and grows.

I tried all sorts of pressure, harder braking, etc., still didn't work.

That might be true for you, but would you take your air conditioner out because of the additional wear and tear on your cooling system? The auto start/stop is a feature that when the vehicle is purchased was an added cost to the base price. As you stated, it can be turned off, but for a brand new vehicle EVERYTHING should work whether I want to use it or not. The liabilities or benefits of a feature should be MY choice, not GM's.

I am going to try that today and see if it works.

When I took my truck in for service in December, the dealership performed an update that seemed to help with the "No Content Available" error, and I had read there GM released a f/w update late last year. I am pretty sure that will help you with your issue, but it sounds like you have the same blanking out issue that I do after having mine updated. Mine JUST STARTED the radio playing on after open ing the driver side door, to which I will have them look at the next time I take it in. Never had so many issues with a single Chevy in my life. I am so glad my '57 Chevy is low tech...

Other than the infotainment issues and the auto stop, I have not had many other issues except for the 5 recalls. I have less than 2K miles on the truck, and I expect more from GM. I could take it to Fremont Chevrolet, but they are owned by the same people that own the dealership where I bought mine. I guess I could try Capitol Chevrolet but that is a farther out drive as I live right next to Milpitas. As I posted to the other reply, they have replaced the battery sensor module twice without success.

They have replaced the battery verified that all is OK, and every time I take it is they change the battery sensor module claiming that is the problem. I am on the 3rd sensor and the problem still exists.

I agree, it might save a cup of gas per 100 miles, but the fact that they can't fix it is the frustrating part and the infotainment issue just compounds it.

Thanks, I really do love the trucks looks and handleability (especially in Sport mode). With the latest recall notice I just got, I will give them one more chance to fix it, but I don't hold out much hope.

I can buy this to a degree. I made sure that all of the mentioned criteria is met, engine at operating temp, no AC on (I turn the climate to off), no accessories running, etc. and it won't work. When I dropped it off once at the dealership I got a courtesy shuttle ride home in a Traverse, the auto stop worked every time the driver stopped and he had that AC on high, radio on, etc. so this particular truck just don't get it. Every time I take it in, the service department validates that the problem exists and they have contacted GM for help and they are stumped as well.

I appreciate your response, but I had a 2017 2500HD before I got the 2019 1500, and the 2500 was fully loaded and I never had a mechanical issue. Granted I sold it with 16K miles on it (hardly anything), and I only sold it because I couldn't get better that 10 mpg on gas whether I was pulling my travel trailer or not. When I sold my trailer I really had little use for such a big truck. My frustration with this one is that even the factory engineers can't help.