DedGrimm

Fortunately, I get to reply very quickly. I contacted GMC, informed them of the issue and requested assistance, they set up a case file and told me they would contact the dealership within 4 days. I called the dealership, told them I was coming in to get my truck and that I had contacted GM. The very next morning, the dealership called and had spoken to GM who had agreed, even though I am 437 days out of my bumper to bumper warranty, to pay all but $240 for the repair. Thank you everyone on here for the advice, it worked out well for me. I will also add that even though I bought my truck elsewhere, I always get good service from the dealer I use.

2016 1500 Denali, 41000 miles. When I turned on the AC on a warm day this spring, nothing but hot air. Dealership says the solder joint at the condenser failed, need a new condenser. The quote from the dealership: $1527. As a Costco member, it can go down to $1392... I called GMC customer service to complain and ask for payment assistance after seeing the hundreds of complaints here for the same issue. The set up a case file and are going to have a senior advisor contact the dealer and see if I can get payment help of relief. If not, I guess I'll buy a part and have an independent shop install it for me, cause that price is just to extravagant for a newer, low mileage truck. I'll let you know what happens.

I have a 2016 and mine just broke. 36k miles, so I have to pay for a new one. This many complaints, sounds like it should be a recall issue. Is this what we get for buying "American"? I had a Nissan Titan for 10 years and my tailgate springs never broke or became weaker.