I had issue twice. Started at turning on truck. WOuld not play at all and although I could go through some menus, nothing would play. The second time, I shut off car and was waiting for daughter and 4 minutes later the radio started, and would not shut off... Weird? Yes... Both times got fixed by pulling battery negative terminal for 10 Minutes (less than that did not reset). Hope this does not keep happening (BTW. 2016 Chevy Silverado at 79,000k)