Jonezy911

After just about 1 month of waiting I got the call from GM they approved my claim on Black Friday now waiting for the dealer to get the window in stock?? *Update* Dealer called said glass is going in today and should be able to pickup tomorrow! 7 WEEKS. SEVEN WEEKS.

Dealer was instructed by GM basically not to touch the truck. I've had a claim number with GM since the morning after it happened. I've been getting to no one but voicemail for 3 days at GM. I do have a brand new loaner equal to my truck and even that was only after complaining the first 2 weeks. It's great and all but I want MY truck back. It has all my emergency equipment installed in it. a RAM is lookin pretty good after all this.

I'm at 1 month now with no update from GM. The dealer said even they called GM for an update and got nothing. Starting to get severely agitated. Almost going to have to make a SECOND loan and insurance payment on a truck that's stuck at the dealer!!! ??

Just happened to me Sunday night! Thank god my dog wasn't in the back seat! Getting the same run around from GM, no reply till I publicly called them out on their Facebook for not acknowledging the issue in the US, got some contact now. I work in the fleet industry very close alongside the OEM's so might call in a favor or 2 to probe.