I have had the same issues (touch screen changes randomly from the radio screen and would randomly put calls on hold as well as the DIC switching to the audio display) in my 2015 Sierra SLE that I bought in October. Infuriating! After reading this and other postings on the internet I took the plunge and bought a used touch screen on eBay for $160 and installed it. It has yet to do it again after 8 hours of driving (knock on wood). With the old screen it would start flipping about within 15 minutes or less of starting. I am cautiously calling it fixed.
My old touch screen was not very sensitive and required a lot of force and multiple taps to get it to respond. The new screen is a lot better in this regard as well.