I'm well aware that I'm not a licensed repair shop or anything resembling ASE certified. I'm just looking for parts and the diagnostic cost here. I hadn't seen the option to mail the form to GM myself. I'll send it in and see what happens.
That's a good point. I hadn't really been looking at it from that perspective. Here's a link to the notice: https://static.nhtsa.gov/odi/tsbs/2019/MC-10167479-9999.pdf It doesn't appear to say anything about where the work must be done. It does say to mail the form in if going to the dealer isn't convenient. Maybe I'll give that a shot.
Hey Guys, I have a 2014 Silverado Z71 4x4 single cab with the 6'6" box. I absolutely love the truck and plan on keeping it until it just can't drive any further. That said........ Has anyone had any luck with the vacuum pump warranty at all? Last year, I started getting a hard brake pedal and read up on the vacuum pump issue. I took it to the dealer and it was diagnosed as a failed vacuum pump and they quoted replacement. I asked if it was covered under the drivetrain warranty that I still had at the time and coverage was denied. So I went on RockAuto and bought another OEM AC Delco vacuum pump and replaced it myself. Come Thanksgiving I got a letter in the mail saying that the warranty on the vacuum pumps had been extended, and to provide receipts to your dealer if you have already had work done for reimbursement. Awesome! I've been sitting on the letter for a while, but I finally got around to getting all of the receipts together and going to my dealer. $120 for the diagnostic, ~$130 for parts. The dealer informed me that there is no reimbursement if the work wasn't performed by a dealer or licensed mechanic. Is that normal? I think I did like anyone who is capable of working on their own vehicle would do by doing the work myself. It strikes me as shady that the dealer would punish me for it. Has anybody else run into this type of situation before?
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