ClaireVV

I don't understand how people can perform their services so irresponsibly. You pay significant money in the hope of getting high-quality service, and they try to make money from you in every possible way. Yes, it is certainly good that they admitted their guilt and tried to correct their mistakes, but they shouldn't have made these mistakes to begin with!!! I was in a similar situation with a carpet cleaning service that burned two of my carpets with detergents (amateurs!). Its so-called specialists (pathetic!) tried to justify themselves by saying that they had made a mistake with the type of fabric due to the lack of a tag. I did not listen to their apologies and suggestions to fix everything but found a company with reliable reviews (elegantcarpetrepairs.com.au). They worked perfectly and managed to restore my carpets.