Papp

Lifter failure and junk rotors, is GM quality no longer a concern with taxpayer money to buy them out of bankruptcy? I had sent in an email to [email protected] to determine the build date of my 2020 Sierra Elevation as some others recommended as I seen a service bulletin stating based on the build date of the vehicle lifter failure would require both sides be replaced based on build date. Mine falls under the date requiring both sides to be repaired but per the dealer (build date 9/3/2020) says there was an updated bulletin that stated only to replace the defective side, no idea if its true. 3 weeks ago, I had service brake monitor system come up, , never towed anything, never plowed, I live in the country so no city driving with under 24k miles. Nothing about pads being low or to check anything. This truck has only been serviced by the dealer (just oil/filter and tire rotations). Last time I looked at the pad life they were ~90%. The following day it says I need to change my oil which still had 4.5k miles left per the dealer window sticker. Then within 2 days a lifter fails, dealer cant look at the truck for a week. Still under the bumper-to-bumper warranty and no loaner vehicles, said GM doesn’t support that anymore and will not offer any compensation on a rental. The nearby city has no rentals available either. At least they drove me home and picked me up the next day. Then they claimed to restart their loaner cars program, so they then gave me one to use. They had the vehicle a few days said they needed parts, got the parts then told me “well another customer had been waiting 3 months for their vehicle so we did theirs first” you should have yours back by Friday. I told them I have to travel out of state for work and will be leaving the upcoming weekend. Of course, they did not get the truck repaired by Friday, big surprise. They let me park their loaner at the airport for a week. I call up the following Friday to exchange vehicles and they still do not have it fixed after having it for two solid weeks. They say well they didn’t have parts and I reminded them they told me last week the parts came in. Then they say the mechanic has a hernia and is slow and requires extra help??? Really? They get it to me at the end of the day Friday, I turn it on and service brake pad monitor system lights up. I asked why is that still showing up? They tell me it wasn’t on the work order, which I told them about when I brought it in as well as the oil life indicator hoping it was not a lifter failure but some computer glitch. So they tell me to bring it back next week. I bring it back today and they tell me the rear rotor are down to 2mm and the pads are shot. On 2 year old truck with 24k miles, failed lifter and now this. I ask doesn’t that indicate there is a problem? The mechanic says the rear brakes only are used about 30% for stopping so must be something going on. Seems like a red flag that there is an issue????? Shouldn’t they find out the issue and before replacing them with the same GM crap like they did with the lifters? Just put the same defective GM parts back in again. Good plan, I guess GM doesn’t care anymore when the taxpayers are there to bail them out of bankruptcy due to their shuddy engineering and quality.