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TracyA

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  • Name
    Tracy
  • Location
    Missouri
  • Drives
    2020 3500 Duramax LTZ

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  1. Has anyone had any luck with a fix to this issue? I’ve had my 2020 3500 LTZ to 2 different dealers a total of five times now. All say they couldn’t recreate the noise. With the help from the dealership where I bought it we figured out how to recreate the noise by rolling the window down and shacking the door vigorously. The dealer says they can’t fix and I’d need to take it to a dealer with a body shop. Took it there twice to be told that they were normal truck noises and if I had anything in the door pockets or that my seatbelt latch could tap the side of the door and make noise. I feel as though he talked down to me because I’m a woman. The second time back he told me it was normal truck noise and that I’m not familiar with normal truck noises. When I rolled down the window and recreated the noise he told me that the door needed the support of the window being up. With it down the door would rattle. SMH
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