kmclellan45

Here is an image of the VDDS screen, as far as I can tell from reading through all of post on different sites, nobody has been rented this device This image was sent to me, I don't have this device in my posession.

I didn't find anything online about VDDS either, mostly got sites about Venerial Diesease detection. going back to the datalogger how did they interpret what was on it? were they live on the phone with you or did they contact you after they got it back?

I found an ex engineer that was running VIA Canada program years ago, here is what he wrote back to me: This isn't the VIA scan tool if that's what you're thinking. We used CANcase for certain programming functions and some CAN based captures for engineering. The tool you need is called a VDDS. Its a proprietary scam tool with an 11" touch screen Also quoted: Perhaps they have expanded it's capabilities. But when I last used it, it captured active traffic from the VIA bus (white connector) for the field engineer to review. They can also use CANcase to upload a file or files to specific modules. Perhaps it can also issue a read-clear DTCs command now? I never used to do that

did that datalogger come with software to interpret what was being recorded?

Looks like VIA Motors has pretty much ghosted everyone, none of the phone numbers work and no responses to emails. I was looking through some posts of DIY electric car forum and there are a couple of people that rented the datalogging device and after sending it back received no further contact.

Do any of you previous owners have any contact with any of the service personnel from VIA? I am trying to get help with my truck that is down and I am trying to get my hands on the diagnostic tools. I have gone through this thread and done all of the simple checks, no blown fuses, relays or diodes. All of the coolant pumps work and are at the proper levels. I have cleared any DTC's that have shown up on both ports. Truck will not go into READY mode, get blinking triangle The scan tool I have will not bring up the modules on the white port specific to VIA. I call the phone number for VIA and just get a Hello and nothing else. To avoid going into a semi-retarded rant here I will post my phone number and email here. 619-347-1291 [email protected] Any help will be greatly appreciated