deerhunter

I did get a discount on the labor to replace the steering "box" (as they called it). So, all is good.

The truck is all OK now, after the service manager took ownership of the problem. I picked it up, test drove it, and then went back to the dealership to tell the service manager that it is now right. It cost me a fair amount of money but it drives like a new truck now so I'm happy. Thanks again to everyone who provided their insight and expertise.

Thanks for the replies. Adjusting the tie rod ends was my thought but it's too late as the (remanufactured!) gear box is already installed. I took it for a quick test drive and the steering wheel was the same as before -- not straight. So, back to the dealership. That time the service manager came to see me and took ownership of the issue. They kept it overnight and I got a call today saying that it's ready to pick up. We shall see when I test drive it again. I hope this is the end of it.

I have just under 100K on my 2007 Sierra 2500HD 4X4 extended cab. Over the Fall we took many trips to the coast over the winding coast range roads with the camper loaded. I never had any issue with the steering; I would turn into the curves on a good line and just hold the wheel steady through the curve. So, after I unloaded the camper I felt a little pull to the right and when I let go of the wheel the truck would head for the curb. The dealer said that the steering components were worn and replaced the tie rod ends, center link , and pitman arm and pronounced it all good. But, I found that the steering wheel was not straight when driving on a straight road so I took it back thinking that they had not adjusted the tie rods correctly. Surprise, now they say that the steering box must be replaced or the steering wheel won't be straight and I won't have good steering. The cost is beginning to add up quite a bit. My question for you guys is: Do the dealer mechanics seem like they know what they are doing? I'm beginning to have my doubts.