I am scared to death. Had complete engine failure right out of the powertrain warranty on my 2008 5.3L vortec engine that I thought was bullet proof. I had 84,000 miles under in miles but a couple months over time.GM investigated the motor and checked black box for events and found no issues underlying that would have caused the failure on my part. Even when the engine failed, no engine lights were ever on.
It's been a few weeks and engine is almost done. GM is covering the new engine out of Goodwill because besides the Silverado 1500,I have 3 GM vehicles one being a pre-ordered 2010 Camaro SS and a 2 year old Tahoe. All service work preformed at the dealership included 20 point inspection February when the warranty ran out. No issues were found. I know the engine is expensive and am grateful for the offer by GM but when we bought this 4x4 we expected to be able to put over 200,000 miles on it with no problems.
I was told it would be covered by GM but I would have to pay a deductible of 500 to 700. That was last week. This morning it was supposed to be done but the service department called and said it needed road tested and be finished tomorrow. Then I was told my part would be more like 700 to 1000!!! I had a couple weeks to gladly and thankfully come up with 500 to 700 dollars. Now they tell me it could be $1000!! Is there a set deductible from GM when "Goodwill" warranty work is preformed? I don't have a penny more than $700 and now when it's ready, the bill may be $1000.
Is this a set amount or does the dealership make commissions on the service work? I am a good customer and always get service work preformed when suggested. Am I an easy target and they are trying to get more money from me?
Grateful but skeptic???
