Don t argue and get annoyed with a dealer that won t or can t help you. There are several # s, one of them is 1-800-222-1020. I ve never had the dealer be so nice as after I called GM and told them I was unhappy with the product. I didn t bad mouth the dealer to GM , just gave them the facts on warrenty work that the dealer didn t seem too excited about doing. (This was my painted molding post from Jan/08). GM gave me a case # and called me twice a week until I was happy.