2019 AT4 5.3 with most options I.E. pedestrian braking, lane change etc. Started getting "new pads detected, re set monitor?" That then changed to "check brake sensor monitor" . Took truck to dealer that has performed all services. A check of the brakes reveals all inboard pads are wiped out. The fronts have approx 3mm of material left, while the rears are worse with approx 2 mm of material. The outboard pads are decent, what would be expected with a truck that has 21, 500 miles on it!!!!
Yes, it needs brakes on all four corners at 21, 500 miles. I did contact GM in regards to this. While I do understand I am well over on the 3 years of the new warranty having to replace the brakes with such low milage is NOT NORMAL. This is a truck used as a commuter vehicle, not towing, plowing, hauling anything. G.M., bless their hearts, was very polite and understanding as they told me they understood my aggravation and agreed the vehicle should not need brakes at such milage BUT since brakes is a wear item and the age of the vehicle they could be of NO assistance with the necessary repairs. They did comment that after I pay out of pocket for the repairs they may entertain an offer of some GM bonus points. Maybe I'm wrong, but the bonus points thing to me felt like an insult.
Has anyone else encountered abnormal brake wear? If so, what was the cause, and was a fix found? I have had four Sierra's, 1995 step side RC, 2004 Pro Sport ext cab, 2012 SLT ext cab and now the AT4. None of the others ever had an issue like this. (2004 rear disc brakes sucked) but even they lasted way longer.
When driving the truck everything appears normal, but needing to replace the brakes at 21500 miles is definitely not normal.