I bought my 2014 crew cab Silverado in September. I took it in within 3 weeks of purchase for a high speed vibration. My truck was just returned to me this week. Yes, you are reading correctly. 2 plus months in the shop. My truck had everything you can think of swapped out. a
All of the normal things including force balance tires, driveshafts, axles, etc. it appears to be much better after the three days I have driven it.
My major complaint has been the fact that I had to drive a Double Cab with an inferior interior including a 6 cylinder engine for half my repair.
I complained non stop to GM with no recourse. The only time I got satisfaction was when the dealer sold that truck and made me bring it back in for another truck. I was then given a crew cab truck. My complaint this time was the fact that my loaner came without a trailer hitch. I continued paying my $630/month this entire time. I had to borrow vehicles to get my boat out of the lake because I did not have a truck with a hitch. I had to borrow a truck to go on vacation as my family did not fit in a double cab. That's why I bought a crew cab!!!
Now GM wants to give me full credit for my MSRP toward a 2015. Unfortunately for me, I am expected to pay any difference for the increases on a 2015. I have repeatedly asked for a slight upgrade on my package to include bucket seats and a Bose stereo. I felt that was the least that GM could do. GM has told me to pound sand. I already had a leather interior All Star pkg in my previous truck. I guess this request on my behalf was unreasonable. I have been paying for much more truck than I have been driving for 3 months. As a matter of fact I have driven my truck for 3 weeks of my life and made 3 months of $630 payments, all the while driving a less than desirable loaner. What a crock of shit. Still arguing with GM on my replacement vehicle. I work with two other guys who have 2014 in same scenario in Northern Metro Detroit. This is my 15th GM new truck since 1994 .
Kevin
Kevin