lpziani

spoke to someone who was trying to trouble shoot my clear coat problem. I then was transferred to a Lady named Sandra. She called Mataga spoke to the service manager and called me back. She informed me that the service manager said that he never told me to go and get an estimate from my body shop and that I only had two little bubbles. Well the truth is I have about two bubbles on every panel with more appearing daily. Sandra then said," if you think you are going to get a whole new paint job you are mistaken, that will never happen." I ended up hanging up on her. So now Im taking my truck back to the purchasing dealership so they can spot paint every panel on my truck. I think that they can keep it because I don't want a calico denali with no assurance that the rest of the clear wont bubble up. Thanks for letting me vent.

An update with my paint issue. I called the dealership that I purchased the truck from explained to them what was going on, They informed me that since it would be covered under warrantee I could take it to the closest GM dealership, since I purchased my truck out of town. So I did exactly that. I took my truck to Mataga GM dealership. I spoke to the service manager. He looked over my truck and informed me that they do not have a in- house body shop and that they send it out. I expressed how I felt about anyone working on my Brand New Truck and asked if it would be possible to take it to my preferred body shop. The service manager said," No Problem your body shop has done work for us in the past. Have them write up an estimate and I will get it approved by GM." So I did exactly that. I took my truck to my body shop and they couldn't believe that the clear coat was bubbling up on a brand new truck. They informed me that there was a wrong way and a right way to correct this problem. In order to have the paint job that I thought I was buying would be to start over, strip and re-paint. That way I know for certain that the problem would be solved. So I took my $9,000 estimate and left it for the service manager. In the mean time I called the GM customer service line. I

Hello all, My name is Tony. I just bought a 2015 Gmc Denali Hd, Onyx black. I have about 2000 miles and already have paint issues. I noticed clear bubbles through out my paint. It looks as if the clear coat is coming off. I checked my vin# for the dreaded z and no z. My truck was built after August 15, the second build for 2015. I read some of the other posts and I know that GM has offered to fix the affected areas. Well who is to say what areas are affected. Every day I notice a new spots. I know that I will not agree to spot painting my new $70,000 Denali. I have been a loyal customer of GM. This has been my second Denali Hd and I have owned several Chevrolet ltz crew cabs (4 within the last year) and have never had an issue like this. Does anyone have a story with a happy ending?