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Jigsaw786

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Everything posted by Jigsaw786

  1. HELLO!! i honestly don't even know what to do at this point, they have finally found out that the noise is noticeable While the car is in V4 mode. They have tried to reposition the exhust pipes and see if that can fix the problem. But after the car being at the dealership for about 2 weeks the problem is still there. Just talked with GM they said they well contact me soon on what to do next.
  2. Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences Hello guys, after reading all these comments and posts about the 2015 Yukon's, XL, suburbans, etc. I now know that I'm not going nuts or crazy. Now I can actually see that so many other customers are having the same exact problem as me. During my first visit to the dealership, I took it it for a clanking noise coming from the transmission. The dealer kept the car for about a day and when I picked up the car, they told me that the car had an 8 speed transmission which supposedly makes the system act funky. They did an update to the software of the transmission which was supposed to fix the problem. I took the car home and the clanking noise was still there; however I did notice it wasn't happening as often as it was before. When we took a drive to Vegas, we noticed a vibrating or "droning" sound which was irritating to our ears. When I came back to San Diego, I took it to the dealership and told them about the problems I was having (droning noise and clanking sound). They kept the car for another two days, eventually telling me that they couldn't find the problems I was having so they told me to take a ride with a technician and try to duplicate the problem. While we were trying to explain to him what we were hearing, he was denying the problems and saying he ho couldn't hear anything. During this process, I had already opened a case with GM and told them that the dealership cannot solve the problem. After they refused to deal with my car, the GM representative told me to try taking it to another dealership. When I took it to another dealership, I had to take a ride with another technician and I was told that they actually don't have a solution to the problem so they didn't want to do anything that would worsen the problem. During the process, the dealership they didn't check me in or anything as they were supposed to. At this point, I contacted GM and told them that the dealership told me that there is no fix for these issues so they put me into a buyback process. When I spoke to a buyback representative, she told me that she doesn't have enough evidence in order to further the buyback process as the dealerships did not put in writing what they had told me verbally (that these problems don't have a fix so they won't do anything about it). Then I took it back to the same dealer that I had bought the car from, and explained to them about all the problems again,. They kept the car for a month, giving me a 5 passenger loaner vehicle. After a month, they told me that they made some adjustments to the roof and taillights which they didn't put in writing. They also told me that these sounds that I am experiencing with a $60k+ vehicle are perfectly normal. I am now very tired of trying to deal with them and hoping they will just buy back this car from us. We will be taking it back to the dealer soon and will update.
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