2016 2500 Duramax crew cab loaded and stock. Bought new from dealer in Orlando. Mine occurred at 6900 miles with loose feeling and major steering box leak. I never felt steering wheel tighten as well from new. Just picked up truck little while ago with new steering box, pitman arm and wheel alignment. Driving home this truck never felt this good. Steering wheel is straight and I can feel the wheel tighten with increased speed everything seems as it should be. I do love this truck hope this does the trick. My Dealer was great got the parts in two days and back to me on the third day so grateful for that at least. And I will file a complaint as you suggest.