I filed a claim with the better buisness bureau today. This was recomended for the first step before a lawyer and lemon law.They called me within an hour with instructions and procedures. Just curious what the issue is for them to replace the control module. No start?
That's the problem they don't know how to fix it. I started this thread last August and have a new truck that will be a year old in June and continues not to start..no engine light , no codes.just a little frustrated.
I have a 2019 RST 8 speed. Two months ago my transmission did the very same thing it had 5000 miles on it at the time. It slammed so hard into gear it chirped the tires and lunged forward.it has only done this one time but this transmission has the hesitation after backing up and going forward and after this incident has seem to pickup a vibration and shutter. I had the dealer look at it and they said it has the new synthetic transmission fluid in it and they could not get it to duplicate anything issues. I do think it has something to do with the pump and fluid. I live in upper Michigan very cold winters and it seems this may attribute to my issues. I had a 2016 with a 6 speed and once the transmission went through the learning process it was a good transmission. This 8 speed has more strange behavioral issues the more miles it gets. I will never have another 8 speed.
Ok thank you. Stub shaft,singer,seal have been ordered since October for my truck and stub shaft has not come in. My GM advisor has not contacted me since October.Gm advisor did tell me in October they did not have a fix for this. I guess my next step is a attorney. I have a log and all recepts of this whole mess. Truck will be a year old in June. Thanks again.
Did GM purchase your truck back from you because they could not fix the differential noise or did your truck have other issues as well. Just wondering because my truck has the differential noise as well along with other issues.
I'm with you...parts have been ordered for the axle issue since October. I have zero confidence the parts will fix the issue if and when they do come in. meanwhile I'm at 5000 miles and the junk transmission only seems to be getting worse. Bad vibration and shutter now, along with hesitation,surging, hard down shifting and slamming into gear. Dealerships says it has the new transmission fluid in it and they don't feel nothing? Whatever.... I have not heard from my GM advisor since October, they could careless. very poor customer service. Well at least the thing has been starting for me now it must have fixed itself because they could not find a cause for that issue.I have been GM truck owner my entire life. This is junk.
My truck has not done this since my last posting. I have 5000 miles on it now and have been waiting to record it the next time it won't start. Dont know if it will help but will give me more evidence with my case.The dealership did check for codes and there was nothing. I'm wondering if it has something to fuel. The pump always turned on when I opened the door. Now I hardly ever hear it and the truck always starts. I will keep you updated if I have more issues or they figure something out. It has been two months since I've heard from my GM service advisor about this and my jingle jingle issues.
I talked to my GM advisor yesterday. I told her I originally thought I should wait for the correct repair but that may never happen. So if I'm going to go the lemon law route I need to attempt a repair.so I requested to have all parts axle shaft,singer and differential replaced. I also requested to have the second dealership 60 miles away to compete the repair while supplying a loaner vehicle. I do think this is to much to ask. She did tell me engineers are currently working on a correct repair and my parts may be on back order especially with the GM strike.
People are still driving them off the lots today having issues.most complaints are on the LT,LTZ,RST. only see one complain on the trailboss. Any model with the SU4 American Axle. The SU5 is a GM axle and does not have the Noise issue. There is a big thread on this forum under troubleshoot under "jingle,jingle" I have a RST build date 4/27/19 and started hearing noise at 400 miles. Build sheet will tell you what axle you have. Been to two dealers and have a GM advisor. Truck has other issues. Not happy with this Silverado or GM
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