I have a 2020 Crew Cab LT Trailboss, everyday driven in normal road conditions. I've had this same problem on separate occasions due to a "bad battery." After remote starting the vehicle, I get in the truck (push brake and ignition button) to turn it "fully on. Engine continues running and all electronics turn on EXCEPT for the infotainment system, which remains a black screen. I have to fully restart the truck to get it to come on.
I brought my truck back to the dealership a month after buying it , they fixed this issue by replacing the malfunctioning battery (battery #2).... 6 months later, it started happening again and the dealership, again, fixed it by replacing the bad battery (battery #3).
Clearly a fresh, fully charged battery fixes the remote start infotainment issue, however, the underlying issue is still present- why am I on my 3rd brand new AGM battery in a 9 month old vehicle? I have not messed with anything on this truck, no aftermarket crap lights or extra electronics anywhere, so what is draining the battery? Do I have a bad alternator?
Any help would be appreciated!