I have a 2016 GMC Yukon XL. Literally 30 days after warranty expired my paint on the hood started failing. I have a good relationship with my dealer but they started trying to blame my detailer. Which was ridiculous because the rest of the car was perfect. I take really good care of my car and it looks new. Anyway I got approved from GM to do the hood but by the time they could arrange the fix, the whole roof started looking like i washed it with steel wool. So when I brought it in for my paint on the hood they basically said "Oh I'm not sure if they will do it" And meanwhile they told me that they were having a lot of problems with the dark paints (mine is Iridium Metallic). So to me if this is a "problem" with GM cars then why are they refusing to fix it. It is clearly a defect! The dealer told me it would be $1082 to have it fixed!!! So now my 70k car that was only 3 years old when it first started happening looks like crap! The dealer said my only recourse was to call GM, so I tried to go through a family friend that we bought the car from. See if he could make a few calls. Got the run around for months and finally I reached out to GM myself, and they pretty much told me that I had to talk to the dealer! WTH?!?! So basically after all kinds of run around, I am going to have to spend money on a defective car that I'm not even finished paying off. Oh and did I say that I invested in the extended warranty which doesn't apparently cover paint? I also didn't mention that my father worked for Chevrolet for 40 years, our family bleeds GM. Not anymore!!!! this will be my last GM product! My Tahoe had paint issues but at least that was after 7 years. Wonder if there are enough of us we can do a class action lawsuit? I guess I should be happy that they did my hood!
