JohnMr19 - But why on God's green Earth would GM make it so their trucks could only pull trailers equipped with LED lighting systems??? There has to be a problem with the system somewhere; I cannot imagine that GM would purposely engineer their trucks this way. Additionally, there are TONS of trailers still running around with incandescent bulbs on them that are being pulled by these trucks without issue.
My dealership originally told me it was a problem with my trailer wiring because their test set didn't detect any problems with the truck. This was a total garbage answer, so I asked if I could bring in my boat trailer to try and see if another 2020 Sierra would recognize it. This truck did not give the same "trailer not connected" error that my truck displays. This truck apparently registered there was a trailer because it went through a series of tests for the trailer's lights. Unfortunately, we were not familiar enough with the trailering app to get past this point. At least we know that another vehicle recognized my trailer and the problem is not with the trailer's wiring, as originally thought by the service department. The Service Manager said that he would be reaching out to GM today to see if they had any ideas on the problem. I also emailed GM Customer Service about the issue. I am eager waiting a response on the issue.
I bought a truck with the intent to tow a boat, and possibly a camper as well. As of right now, I have a $65K vehicle that was supposedly built to tow, but is incapable of doing so. I have no use for this truck if it cannot even tow a trailer.