Kricket. 2014 Serria Denal

I had my Denali s radio updated a yearago. .. no charge! All it did was erase all my saved presets!! I wanted to be able to txt that is an option for that year! ! Then they informed me that "Future " updates would be at shop rates #!!!! I have not been back since. As far as I'm concerned those updates should have been done years ago for what I paid for it !! Pretty lame . Kricket