LARISSA

I had their parts department order a junk yard one that came in today. They are installing it. They wanted me to pay for the mistake and I am refusing to do so. There was not a problem until they hooked it back up. They've had my truck for 3 plus weeks, now. Thanks for the comments.

They said it happened when they put the battery back in. They have to order a new cluster because it won't turn on. It will be December before a new one gets here. I am not a happy camper with this dealership.

Took my 2015 4.3 silverado in to have the oil control solenoid replaced. Had to wait a full week before part showed up at the dealership. Once part arrived they waited three more days to start on the repair, which takes 8 to 10 service hours. The truck has been in the dealership for 15 days now. Today I was informed that the instrument cluster won't turn on. Would having the battery unplugged for that long cause this problem or if something was plugged back in wrong? I haven't gotten any answers from their service department. I found out through the parts department that this is a problem. What's your take on this?