Barry Bichard

I have a 2020 GMC Sierra 1500 AT4 Duramax, my issue is the dash will not light up when entering the truck, or it will say "Remote Learn Pending", either one will not allow me to start the truck. The dealer said it was the Fobs and at my expense replaced both of them which I questioned. Problem is still happening. I can however unlock/lock the doors, remote start from 200' but cannot release the controls once inside to be able to operate the truck. any ideas or other peeps having same or similar issues?