I'm in the same predicament. We have a 2023 Chevrolet Silverado 3500HD with 21,000 miles. On May 4, it was saying to power down. Took it into Chevy dealer and it was diagnosed with Code PO747 00 transmission - valve body valve stuck. It was on backorder indefinitely. Called GM and created a case # and case manager. I emailed her back and forth almost every day. After 8 weeks being in the shop waiting for the part, they called and said that they were going to install a new transmission. We were excited. Picked up our truck after 9 weeks. We drove it for 1 week, 7 days and 500 miles, and the transmission when out again with the same problem, body valve. That was July 16.
We rented a jeep first when they said that would reimburse us, but we let them know that we needed a 1 ton truck to haul horses and equipment. So, they told us that we could rent one. I have sent in both rental invoices to GM. The 1st rental has been approved for est. $1600, but we still have not received a check to pay our CC and it has been 50 days. When I asked them when it was mailed, they couldn't tell me, but said that it takes 6-8 wks to receive it when mailed. Whaaaat???
The 2nd invoice has been turned in to be processed and it was for a 3500 chevy truck w/gooseneck that we needed. It rented for $1000 a week. So that invoice is for over $6,000.
Who knows when we will receive that reimbursement check. Now we are out a truck again and $8,500 on our CC.
Now, I am trying to have them approve another rental for a 1 ton truck to haul horses to pasture, but so far they haven't called me back. I plan on calling every day or twice a day it they won't return my calls. If just not right that we pay for these expensive truck and vehicles with warrant in good faith that they can repair a defective part.
I'm entertaining calling a lawyer and finding out if we have an rights and what about the lemon law is in NM. I'm not trusting this trucks transmission is going to be reliable hauling stuff if we get it repaired.
If anybody knows of a Class Action lawsuit, please let us know, I'm all in.
I'm in the same predicament. We have a 2023 Chevrolet Silverado 3500HD with 21,000 miles. On May 4, it was saying to power down. Took it into Chevy dealer and it was diagnosed with Code PO747 00 transmission - valve body valve stuck. It was on backorder indefinitely. Called GM and created a case # and case manager. I emailed her back and forth almost every day. After 8 weeks being in the shop waiting for the part, they called and said that they were going to install a new transmission. We were excited. Picked up our truck after 9 weeks. We drove it for 1 week, 7 days and 500 miles, and the transmission when out again with the same problem, body valve. That was July 16. We rented a jeep first when they said that would reimburse us, but we let them know that we needed a 1 ton truck to haul horses and equipment. So, they told us that we could rent one. I have sent in both rental invoices to GM. The 1st rental has been approved for est. $1600, but we still have not received a check to pay our CC and it has been 50 days. When I asked them when it was mailed, they couldn't tell me, but said that it takes 6-8 wks to receive it when mailed. Whaaaat??? The 2nd invoice has been turned in to be processed and it was for a 3500 chevy truck w/gooseneck that we needed. It rented for $1000 a week. So that invoice is for over $6,000. Who knows when we will receive that reimbursement check. Now we are out a truck again and $8,500 on our CC. Now, I am trying to have them approve another rental for a 1 ton truck to haul horses to pasture, but so far they haven't called me back. I plan on calling every day or twice a day it they won't return my calls. If just not right that we pay for these expensive truck and vehicles with warrant in good faith that they can repair a defective part. I'm entertaining calling a lawyer and finding out if we have an rights and what about the lemon law is in NM. I'm not trusting this trucks transmission is going to be reliable hauling stuff if we get it repaired. If anybody knows of a Class Action lawsuit, please let us know, I'm all in.