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Showing results for tags 'infotainment screen'.
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2020 GMC Sierra Elevation: I had my battery unplugged yesterday for about 3 hours, and upon reconnecting, the infotainment screen won't finishing booting up, and is frozen on the GMC logo. Has anyone else experienced this before? I called the dealer, and they said it may come back on after driving for a while (but wasn't able to tell me how long) and said it also may require me to bring it in for service. That doesn't seem right; people change car batteries all the time, and shouldn't require a $200 service charge to reboot the screen. Does anyone have any tricks to get this radio to turn back on? I have had my battery unplugged before (although never for this long) and didn't have this issue. I also noticed the screen stays on/frozen even after shutting off the car, exiting, and locking, for about 3-5 minutes (which is also a new problem obviously related). Thanks for the help!
- 2 replies
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- battery replacement issue
- Frozen Radio
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The head unit will remain black, can't connect to Bluetooth, use the radio, see anything...but when I put it in reverse the back up cam works everytime!! I know if it'll work or not after I close my driver door, of the "splash screen" doesn't show up it will remain black when I turn on my truck and as I said the back up cam will always work. It has progressively gotten worse, used to be very rare that it would stay black but now it's almost 100% of the time and literally 1/100 times it will work. ihave tried removing fuzes and plugging back in, removed the head unit and replaced with an OEM.. that did nothing. Tried unplugging battery and allowing to reset, gotten the latest software updates and still nothing! Hope someone can help it's driving me nuts! I love my truck but this ruins the experience especially on long rides.
- 3 replies
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- no radio sound
- touch screen not working
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Screen on infotainment keeps cutting out. Truck is two months old. Sometimes it locks up and other times it just goes blank. No sound, GPS, etc. Factory is holding off on replacement for now as they claim the answer to the problem is complicated. Not my fault! If they can't solve it, I deserve a new truck!