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Found 17 results

  1. The head unit will remain black, can't connect to Bluetooth, use the radio, see anything...but when I put it in reverse the back up cam works everytime!! I know if it'll work or not after I close my driver door, of the "splash screen" doesn't show up it will remain black when I turn on my truck and as I said the back up cam will always work. It has progressively gotten worse, used to be very rare that it would stay black but now it's almost 100% of the time and literally 1/100 times it will work. ihave tried removing fuzes and plugging back in, removed the head unit and replaced with an OEM.. that did nothing. Tried unplugging battery and allowing to reset, gotten the latest software updates and still nothing! Hope someone can help it's driving me nuts! I love my truck but this ruins the experience especially on long rides.
  2. Sorry in advance for length, but several problems and have not shared everything about them!!!! ?? Am I crazy? are there ghosts? is any of it real? and it all leads to trust! I know new vehicles have a lot of electronics and they are harder to track down when it only happens occasionally. To me it is the most frustrating to go to the dealer and say this happened, I heard this, the truck did this! and they come back with "Mechanic checked it out thoroughly and everything is OK!" You drive off asking yourself did I really see this? did I do something? did I hit a switch I shouldn't have? The dealer tells you "If it is intermittent, unless we see it here, we cant fix it" And now my Problem, search for help, and seeing if anyone else has seen this? 1. 2020 GMC Sierra Denali 2500HD 6.6 Duramax Diesel. (Which driving off the lot I was so happy about) at about 200 miles I was diving around and noticed that the display in the cluster changed! I thought it was something I did and kind of ignored it. At 300 miles took it to the dealer, and explained the problem, got that look that says he doesn't want to look at it dummy! Later picked it up and was told I was problem, I must be doing it as mechanic says it is all good. and got told if it ain't doing it when you bring it in we wont find it unless it gives code! Left dealer but made sure display was at a known reference point. Later I saw it was at a different display again, so I did something you don't do often, got the manual out and read up on this. I leave the display on the economy setting just to see how It is doing and as a reference. Well it did do it and over time got worse! But not often enough to get the sound of "If it ain't doing it when you come in we won't find anything" I tried bumpy roads, hitting steering wheel, left turn, right turn, bump and turn, even took two boxes and taped over the switches on steering wheel. (Keeps the ghost out) anyway still changes, random and even saw it do it when shutting off, just as i pushed off button! Didn't repeat so dint take in.7,000 miles and dealer still says it must be me as Mechanic says no problems. But now read on as more ghosts appear! 2. DEF fluid, it is going someplace, that I know as I am feeding it to my truck and it keeps drinking. First incident was in Oklahoma, stopped, fueled up and filled DEF tank. Headed down the road and after Liver and cheese sandwich, singing to my self (about 100 - 120 miles) this thing called a Information display announced "DEF getting low" so I looked to see next fuel stop, and let the DEF display on, which said 4 green boxes above the empty (There are 8 boxes on display) My mind thought why and my analytical side said may go to a detail mode that shows more boxes before empty??? (Which I don't think it does) anyway 28 to 35 miles I watched one light after another go out as i pulled into the station. It took 6 gal to fill bought 3 of the blue Platinum, 2 full ones = 5 gal and about another gallon of the third. Now being a new to diesels guy thought this must be a "REGEN" ? which I have only seen displayed once since owning at around 400 to five hundred miles. I reading the manual again, and asking around i have been told that with only 8,000 miles on the truck, that my 17 to 19 gal of DEF fluid is high. (in history I had a check engine light and service message come on and stayed on two days then just went away, dealer I I stopped at said no codes, about 3,000 miles) Now in all this time I got a check engine light and service message again 7,000 miles, so took to dealer and in keeping truck for two days they couldn't find the reason but codes showed fuel heater! (BTW dealer said ck engine light was off next morning but showed codes, service light still on) ordered parts and to take it. (Four days of driving and service engine display stayed on the 4th day the service orange light came on. What happened next is combined with number 3 below.... Dealer replaced parts and i am again driving... I was told they have no explanation for DEF, and there is no gauge in DEF tank. ( So how does it know when getting low?) and why would that affect usage? 3. OK, what is next is mixed in with what you read above. On the road again with service message still on waiting for parts i went out to start truck and hit the switch, engine turning over and over and over, not starting and knowing something was wrong, hit the button again and kept cranking, seemed like at least 10 to 15 seconds and stopped on it's own. waited a few minutes and thought should i try again? I did and cranked for at least 5 to 8 seconds and started! whew, I took off and all seemed OK. stopped was in on business about 2 hours and came out and trucked cranked for again at least 5 seconds and started. good to go? well few miles latter stopped at Starbucks, came back out and engine started as normal! Put in reverse and camera came on, put in drive and took off. Few thousand feet and camera in back still on. I wanted navigation so I hit the home button, nothing, at 1/4 mile or more it switched at some point to front camera so i looked and found a turn in stop point at about 1 mile camera still to front and turned off truck. restarted and waited until all the screens settled. Put in reverse backed out and drive camera switched to front, driving again and seemed ok as camera went off about 1/4 to 1/3 mile navigation on.. I am good? Nope pulled up and in traffic and screen switched to front camera. I am watching traffic as i want to get off highway and check this out,when i noticed orange light in right mirror say vehicle there , but there wasn't any there in mirror glanced at left and orange light on, no cars either side so moved off road and as i stopped i saw center display changing screens like a deck of cards. Ok truck is now giving me the willies! took to dealer they put in parts and said no codes no problems, could not explain DEF usage said maybe part replaced. could not duplicate cranking so said no problem, said camera s OK not a problem so basically looked at me like I was an idiot and truck is OK. 4. Now i am at the point of TRUST, do you trust a life in a truck that does weird things? doesn't leave a trail, and makes you feel like no one believes you these problems happen? A. Cranking has occurred now three times in life of truck, last time it happened after parts replaced! B. center display has acted up since beginning, changing on its own, and the weird time it just kept changing. C. display not going off, locked on camera and or screen getting frozen on a certain display. once on cameras, once on apps, twice on phone screen. Finally was close to dealer and they got to see stuck screen and no touching or button combination would change it. (Waiting to hear form service manager) D. High DEF usage? or is it normal? since beginning. F. Center information Display going off twice with second time going off and back on after 15 to 30 miles, then off, but still random screen changes. G. last but not least is Trans temp. Something i don't normally look at if not towing. First time i saw was flat road and was changing screens it was at 260 i was at 75 and temp outside was at 85, i watched it drop to 170 after 30 miles and stayed that way for about 50 miles and stopped watching. Next time was at outside temp of about 70 75 degree, trans went fro 195 to 280 for about 10 miles and started dropping back to 165 then up to 195 then back to 165... don't watch it all the time but was told it was good and not outside of specs... My question why such a big fluctuation? and why change at all when not towing? So HELP,!!!! anyone else seeing odd things like this? How do you trust a vehicle that does this? Am I over reacting? is it a ghost? And my final question is what if something in the communications system, computer, was to go haywire? could it cause a situation that could cause an accident, loss of life and no one would ever know as the mechanic always says "Looks good, NO problems, NO codes" Sorry for length, but tried to keep it brief and still tell most of the story! every few weeks it seems like something new shows up!
  3. Hi i have a 16 gmc sierra im having multiple issues and can't figuer them out First issue I hit my turning signal or even stopping. Will cause my radio/display screen to turn green. Second issue is also in the display screen my backup camera won't come on when I'm backing up any help would be greatly appreciated!
  4. I have been losing the Navigation and SiriusXM info on the dash display and the HUD display. (infotainment screen works ok) After shutting off the truck and restarting later it will come back. Anyone else? 2020 silverado 3500 HD high country delux. 3000 miles. I also have the searching for satellite problem on a startup. The "stop app" workaround will get the siriusXM going but not the nav display on the dash. Not sure if they are related. Frustrating for a new expensive truck.
  5. I own a 2015 GMC Sierra SLT Z71. When I put my truck in reverse, the reverse camera that pops up in the dashboard (the 8" touch screen) is black and says 'Service Rear Vison System'. Does anyone know how to fix this issue? It should be noted that I have not been in any accidents, have not replaced the rear reverse lights or head lights. I do have a LED brake light-bar underneath the tailgate that is plugged into the tow hitch on the truck. I have had the brake light-bar on the truck for almost 6 months now so I don't think that is the issue.
  6. I have a 2006 Chevy 1500hd I recently bought. Couple days after I brought it home I noticed the radio display and the display for the temperature for the A/C control are blank. It has auto climate so not the two sliders for temp control but two knobs and the temp and mode position are displayed. The radio and ac still works but the displays are dark. When you turn the key sometimes they will flash and then go dark. So i'm thinking it's in the steering column. Would a worn out tumbler cause this or does the ignition switch send the power to the dash once it's keyed up. Any help would be appreciated let me know if you've had a similar problem. Thanks.
  7. Hi everyone, Today my terrains display would not turn off, even after locking the car. I noticed when I went back in and turned back on the car that the radio also wasn't working. It showed that it was on and playing, but was not. I went to change it from XM to FM to see if maybe that would work, and all the options for radio were grayed out. I could only select between currently playing and phone. Phone did not work however. I tried resetting to defaults, but that did not work either. Will this cause my battery to die? Is there a force shut off option? Any advice would be appreciated! Thanks.
  8. Just today when i switched the radio station by pressing a preset option my “buttons” and info all went away after about 10 secs. When you touch the screen they come back and stay for 10 secs. If I start it and don’t touch any new stations they all stay. Never has done this before. 2018 Yukon XL Denali bought end of May
  9. Hi all, got in my truck one day a few weeks ago and the radio display was malfunctioning. The screen cuts off halfway so you cannot see the station, artist, song title, etc. I tried disconnecting and reconnecting the battery, maybe I didn't leave it unhooked long enough but that didn't work. Anybody else seen something like this or know how to fix it? I'll attach a photo. **the picture is upside down, don't know how to fix it, I apologize** Thanks
  10. Hello everyone, i have joined to try and see if anyone here could offer some knowledge or advice to the problem I am having with my truck. It is a 2014 Silverado, LTZ, Z71. The main display screen will somehow change stations on its own like there is someone holding their finger on the screen. and if it is on the maps it will start moving the map as if it is being touched. But in addition to that it is also changing the info on my dashboard display between the gauges. Every time the channel changes on the main display screen it will move from mpg/ fuel economy to the page where it displays the current station. If I set it back to display mpg and then stop it from scrolling channels on the main display it will start over again and scroll channels and then change the display between gauges. Please any help would be appreciated. I have the gold package for warranty and I was just told this problem was not covered and that I needed a new display screen. I don’t know why both the display screen and in-dash screen would both be acting up if it was the main display screen. I will buy a new one but would like to make sure that that fixes the problem and I’m not just going to buy a new one and continue to experience the same problem. I have video but it won’t post. Any advice is welcome. Thanks I’m advance.
  11. My 2015 Sierra display went out and says "searching for medium with valid download data" and then fails. Back up cam still works but no red/yellow/ guidelines. Took it to the dealer and they aren't completely sure the issue but want to start with software and if that doesn't work then replace a module. Truck is just out of warranty, (42k miles) Contacted GM and they seem to care less on doing the $200 software upload for me at no charge and haven't been much help at all. Anyone ever had this issue and is there a software upload I can do myself? Any help is appreciated!
  12. From the album: Service Report Log

    My service report for the radio display after it was fixed. I am in no way implying that this is your vehicle's specific problem and/or solution, but I am posting this for general awareness and information purposes.
  13. I have my Motorola Droid Maxx paired up to my 2015 Sierra Denali. When my phone receives a text message it will sometimes show a bunch of random letters and symbols, and then the text message contents right at the end. Haven't been able to pinpoint what's happening, not sure if it's my phone or the Intellilink system. Anyone else have this issue or something similar? The code didn't match any know codes for GM, so I'm thinking it's related to my phone?
  14. The display unit has a very bad image quality to it and I can't figure out if its either a cheap screen or a cheap camera. Can someone chime in and let me know if its one or the other. If the rear-view-camera is sending low megapixels, then I might just purchase a new RVC that has a better megapixel and replace the stock but this won't do anything if the LCD/HID unit only displays in low pixel density. My wife has a new Hyundai Santa Fe and the display/image quality in her car is way clearer and more crisp than our trucks RVC.
  15. just found this by accident but if you press the time in the right hand corner of the center display a manual or analog clock appears front and center along with current date.. Cool....
  16. When I plugs In my iphone to USB it don't show the album picture just says iPod in the square that's there
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