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I have a 2017 Chevy Silverado and I have been having trouble with the entire radio and screen .. I recently replace a bad HMI module that I got from infotainment.com and it solved the issue. Now the screen is back to black and the display where the gauges are says “audio off” any idea why ?? Anyone have this issue I tried everything. Maybe I need a new ACM module now? HELP !

Anyone else having their infotainment system rebooting frequently? I have the 2020 Silverado 2500 HD High Country. It's fairly random unfortunately. Some days it will reboot 3 or 4 times, other days not at all. We just took a 600 mile trip after the dealer installed a small software update and it only rebooted once the entire trip. We brought it in to the dealer today for the larger software update, and it rebooted on the way home. Now we have to bring it back in so they can contact Chevrolet and see what they want to do about it. Just wondering if anyone else is having the same issue.

Bought truck in July and had infotainment issues from the start, the screen is black but backlit, the screen displays but will not work with touch, sometimes the hard buttons will move it other times not. The climate control changes sometimes will display, loss of back up markers, sometimes loss of back up camera with a screen error of connection lost, audio is lost sometimes, CarPlay won't always sync and I'm sure other things I am forgetting as well. Only has issues on start up, never going down the road so I don't think its a lose or broken wire, improper pin alignment. Sometimes it works, sometimes it doesn't. Its so random how long it doesn't work for, not very often stopping and starting will fix it, sometimes its a day or more before it works again. The radio was replaced at dealer, 2 weeks later it starts acting up again, dealer worked with TAC(?) to determine they were replacing the radio again, strike forced it to be delayed but eventually replaced, less than 2 weeks later same thing, then they replaced the screen/digitizer, I went to pick it up, started truck and screen was blank. Now after having my truck for about 3 weeks (this time) GM wants to try replacing the bus cable from radio to screen but they want me to not connect my iPhone as they think it could be causing the issue, even with video documentation showing my phone not plugged in and blue tooth disabled and 2 times with dealership mechanics seeing my phone in my pocket. My questions are - 1) anyone else have this issue? what was the fix? 2) What kind of compensation should I be seeking for 5, almost 6 months now of it not working right, repeated trips to dealership, long waits in lounge, being told it was fixed only to show up and it's not? I have kept extensive records for every time it happens, videos of probably half of the instances.