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Showing results for tags 'paint peeling'.
I have a 2014 Sierra in Iridium with 35k miles and was purchased in June ’13. I’m coming up on the end of my warranty, so I took my truck to the dealer with a short list of low priority items that I wanted them to fix before the warranty expires. I want to make it clear that I am very happy with my truck and these are just small complaints, but still, I think they should be taken care of. Just below the passenger front door in the anti-chip section, there is an area where the paint is peeling off. I showed this to my service rep (who spoke with his service manager) and their response was that a chip probably caused the paint to initially flake, and then water and moisture caused the paint to peal. Since it was a chip that caused the initial problem, it is not a warranty item. My counter argument was that there is no way the paint should be continuing to separate from the primer and that I argue that there’s a problem with the pain adhering to the surface properly. I will say that I scratched the surrounding area with my finger nail, and it doesn’t seem to be coming loose, so may be isolated and I can understand their side of the argument despite disagreeing. The 2nd issue I had was that the chrome trim on the driver’s side door was separating and coming un-glued. They inspected it and said that the trim was bent slightly, so it wasn’t a warranty item. I don’t know what bend they’re talking about, but the trim is coming unglued and has bowed out where the foam backed adhesive has puffed out. Seemed like they are trying to say that I must have inadvertently pulled the trim myself. So, my question is if I should fight them on this, or if they have a legitimate point. Has anyone else had a problem with their paint doing this and been able to get GM to repair it (note that this is not the same issue as PIT5313C that is discussed on the forum, this pealing is in the anti-chip area itself, and I have a Silao crew cab half ton). I think I'm more upset about them not fixing the chrome molding since it wasn't brought on by any outside activity like the paint chip. Is this worth contacting a GM Rep to sort out or will they just tell me to respectfully piss off. Pictures included. first picture close up of paint peeling area second picture of paint peeling third picture of chrome trim looking straight down on driver's door
I purchased a brand new 2019 2500HD LTZ Iridescent Pearl, 2 weeks ago here in Oklahoma. The truck had 26 miles on the odometer. 3 days after I brought it home, I gave it its first washing. I was so proud of this brand new truck until I ran into rust, on the lower part of the doors. I thought to myself I just purchased a brand new truck for $60,000, why in the world am I seeing rust. I immediately crawled under the truck to find multiple components that have significant/moderate red rust showing. The trans pan and rear disc brake covers are losing their plating with rust coming through. I immediately contacted the salesman asking to bring the truck back and trade for a different one, but......I was told financing already went through and they could not take it back. That was 3 days of ownership. It's been very painful and disappointing to this point, but I did get the truck into the Service Manager and he took pics and trying to see what GM is willing to do. I just came back to Chevrolet after years of Purchasing Ford products. I even have my 1949 5 Window that I drove in college. Has anybody seen this before on brand new GM trucks? See Pics