Well it looks like a got a reply from customer service and this is what I received.
Thank you for contacting the Chevrolet Customer Assistance Center.
We appreciate your time writing us in obtaining information on how to fix and resolve the ongoing issue with the driver seat for 2014 Chevrolet Silverado.
Based on the nature of your email, we have decided that contacting you by phone would allow us a better opportunity to assist you. Whether you choose to call or write us, please provide the following basic information. This information will be used to document and review your concerns:
Address
City, State and Zip Code
Daytime and Evening Number
Best Time to Contact
Vehicle Identification Number (VIN)
Current Mileage
Involved Dealer
Contact Person
For a more timely resolution, you may contact us through our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m., Eastern Time.
Again, thank you for contacting Chevrolet.
Sincerely,
The Chevrolet Consumer Support Team
So hopefully I can find a solution to this problem.