Yes sir you are correct. I just spoke with PopAndLock tech support and they said the problem is not with the incandescent tester and the correct wire, it's that it could be a problem if used with a wrong wire. But he said, just as you recommended, to use a multimeter instead and I should get 6-10 volt spike (not actually 12v) when hitting the lock/unlock on the correct wires, and that the larger tan/green stripe and larger gray wires under the step plate should be the rear lock wires so second click should unlock it. I believe this all has pretty much been said before but there it is again. Thank you all for your help.
Ordered and it's on it's way to me. ;-)