GhostTX

AC is working just fine. Also, yesterday the Service Manager at the dealership where I had it serviced called and had just spoken with GM. GM said they'd help with $300 of the cost. Problem is, the service was already done, which the GM rep was surprised by (why wouldn't I get the truck fixed right away?!?). At any rate, since the amount can't be applied to the repair since I already paid, the best method of dealing with it is applying a $300 credit for any future service I get at the dealership. If I were to ask for the money now, in cash, apparently there's a several week bureaucratic paper nightmare to get GM to release the cash to the dealership who would then have to release the cash to me. At any rate, I've also submitted a similar complaint I did to the FTC to my state's AG consumer complaints. This is an issue GM should be actively dealing with, rather than owners having to prod them to help with.

Well, I had to pay the full amount. I told the service manager about my contact with Chevy, and they had given me a case number, but he hadn't heard a thing. My bill came to $1034.37 ($404.37 parts, $630.00 labor). Bill reads as follows: C/S that the A/C not cooling, check and advise refrigerant leaking from condensor and high A/C line. Replaced high pressure line and condensor, EVA C and recharged system and retested. 23438932 (hose) 1 $127.36 23264893 (bracket) 1 $6.68 12356150 (refrigerant) 2 $14.26 20982844 (*condenser) 1 $256.07 I have now submitted a claim on the FTC site about this issue and for grins, submitted to that lawyer link earlier in this thread just to give them information. The lawyers have since called me already asking me to be a client and file suit with them. I told them I'd think about it. I'm half hoping GM will reach out on that case number and try to do the right thing.

Thanks. I did just this, and the chat person gave me a case number and said CEM (Customer Experience Manager) would contact me in a day or two. "She" also said to mention that I had this chat with Chevy when I go to the dealership to pick up my truck from the repair. Here's to hoping they cover some of the costs.

Originally scheduled my visit today for this recall, but now I'm getting it done PLUS the superfantastic AC condenser issue.

I'm in, if GM doesn't address this. This is a design flaw causing a shorter than normal lifespan on the part. Dare I say planned obsolescence. This isn't because of long life deterioration, this is piss poor engineering. I've owned NO other vehicle where I've had a cracked condenser. Especially one that's barely 2 years old and driven normally (just city/highway). My other vehicle is 12 years old, and the AC still blows cold, with no recharges!

I scheduled my service for this, and 2 days later my AC stops blowing cold. Took it in this morning and its the condenser!!! 2014 Silverado 1500 LT Z71 with 42K miles. Just out of warranty. $1200 bill to replace the condenser and hose. How'd you manage this? Just a general complaint?