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Archie Jordy

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Everything posted by Archie Jordy

  1. Archie Jordy
    An update about my case with gm. On my third case number and second case manager. Every call to my case manager goes straight to voicemail with no return calls for over a week. Have called the customer service and asked for a supervisor for four days without any call back. I guess it's time for an attorney.
  2. Archie Jordy
    They hung up on my insurance agent when she called them about the truck.
  3. Archie Jordy
    I can see the shit that happened but it would be nice to get some kind of acknowledgement from gm about it. Gm told me to use my insurance company.
  4. Archie Jordy
    Have been working with my insurance company from the beginning. Gm does not want to take any ownership of a defective part.
  5. Archie Jordy
    I understand some about the HVAC. For the price tag on any of these trucks it should not have any kind of issue so that it catches on fire.
  6. Archie Jordy
    No damage to the outside of the truck. Waiting on gm to investigate the fire. 20200113_111158.heic
  7. Archie Jordy
    20200110_084631.heic
  8. Archie Jordy
  9. Archie Jordy
    20200110_084635.heic
  10. Archie Jordy
    20200112_173022.heic
  11. Archie Jordy
  12. Archie Jordy
    Uploaded pictures on a Samsung note 10+. I'm not interested in apple products.
  13. Archie Jordy
    Unsure if that is the case. In the month that I have had it always cut off with the ignition was turned off. Earlier that day with the ignition in accessory mode the truck started when putting fuel in the truck.
  14. Archie Jordy
    Just need gm to agree with that.
  15. Archie Jordy
    Have not gotten much of a response from gm or the dealership. It seems to be a waiting game for now.
  16. Archie Jordy
    Still waiting on a response from gm.
  17. Archie Jordy
    20200112_172924.heic
  18. Archie Jordy
    20200110_084631.heic
  19. Archie Jordy
    It happened on January 8th. 20200112_173022.heic
  20. Archie Jordy
    Has anyone heard of a electrical fire in the dash of their 2019 Chevrolet Silverado. Had my High Country one month with 1012 miles on it when the fire happened. The ac blower motor melted and burned all the wires in the dash. Nothing like leaving a restaurant and seeing your new truck full of smoke and flames on the windshield.
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