Just purchased a 2017 Chevy Silverado Z71 Redline edition with the 6.2 ltr (31K miles on it-certified) I bought the truck on 05-23-20 and am experiencing the vibration issues as described in this forum. It is intermittent and I am really worried I am going to get stuck with the nightmare that I can't wake up from. Due to the Memorial day holiday weekend, my credit union has not transferred the money yet. I have emailed the loan officer I was pre-approved from and have instructed him not to transfer the money until they have fixed the issues. I immediately notified the dealership of the issues (withing 24 hours of buying the truck) and got a call back this morning from the salesman. He states" those vibration issues are normal for those trucks, but we can fix it. You are certified and under warranty so you can take it to any Chevy store but we can take care of it". I have read countless stories on here of people having the issues under warranty just like me and either the dealers are performing band aid fixes that aren't permanent or dealer service departments are putting their hands up after multiple attempts to repair and stating "it is a normal amount of shake, deal with it". Hard to image on JD power has the 2017 Chevy Silverado 1500 rated 4.5 out 5 reliability rating with this BS going on.
Suggestions on how to proceed? My plan is to get something in writing from the dealership that protects me from them just stating "we think the shake is withing tolerance, we are done trying to repair it". I want to tell them I am not going to authorize my lender to release the money for purchase until you have fixed the truck but I am not sure my lender is going to go along with that. I purchased the truck in Missouri which does not have a 3 day return law so that sucks. I can always go the lemon law route as I do believe the shake does substantially affect the value of the vehicle but that sounds like a pain in the ass
Any help would be appreciated, never fails everything is built like ****** these days.