2020ChevSilverado

Yes, we did plug in the 7way plug for the trailer that is already in the trailer profile. On the instruction sheet on page 7, we did not calibrate the camera because the camera was not attached to the trailer yet. We were hoping to be able to ensure that the camera and the plug worked prior to installation. When we selected the rear view camera, the screen went black although inside the eye of the camera you could see the eye rotating. Maybe we need to do go ahead and mount it and calibrate it. We were just hoping to verify that it works first.

We bought the Rear Trailer Camera (84876819) for our 2020 Chevrolet Silverado. We want to make sure that the camera works prior to mounting it on the trailer. We connected the trailer to the truck, plugged in the camera, selected the Rear Trailer View on the display, but the view is black, there is no picture. We didn't calibrate it like it says in the instructions since it wasn't mounted. Do we need to do this or is there possibly something wrong with the camera or the connection to the truck?