This happened on my 2020 GMC Sierra 2500 HD. It did it once, then started working again. The next day XM quit working and didn’t work again until I found this thread. One thing on the Sierra...I went to Settings, had to select the System option in the top left, then was able to find the Running Applications option. Going to Apps first in my truck will not get you to that. But thanks to all who offered their input here. It got mine back up and running!