My 2020 Silverado 3500 miles.. has had an issue usually where upon starting the first time of the day.. the XM Radio says no signal or signal loss but it can do it during the day , but it only happens on start up and not just while driving.
This is sitting out in the open, no obstruction. I have always felt this is a software issue and not a hardware problem. Even though I called XM and wasted 20 minutes on the phone with some idiot that said my antenna was unplugged or I had a “bad module”
This problem was totally intermittent . It happened 4 or 5 times within a week of owning it and I took a pic of the screen and took it to the dealer. I told them when it was doing it and they did the basic check of the antenna wire.. and said they couldn’t do anything because at the time it was there it was working.
3 weeks goes by and no more issues, then out of the blue, it did it again the other day.
Thinking this was a software thing.. I went into the settings and found aps.. the currently running aps..scrolled way down to near the bottom and there was XM Radio ap.. there is a stop button to the right and I stopped the XM ap from running and immediately the radio stars working
I think when you start up, the Infotainment system loads these aps, and for some reason the XM ap, does not load correctly and it freezes, like a program on your desktop PC
I know this wont fix the problem but its a quick work around when it does happen.
Since I did this the fix on Monday, my radio has worked fine since.. so I ‘m waiting to see if it does it again.