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Everything posted by Barrett10

  1. Just an update... received my complete refund on Monday, down payment, payments, payed off my loan. When I went to the dealer to sign all the papers, they now had the cab removed to reassess the fix that did not help. The first time they removed the front end, motor etc to add the shim and the new reluctor wheel; but then the truck would not start at all--it would just turn over. The GM engineer had them remove the cab to figure out what happened--so basically the whole truck has been tore apart--sure glad I am out of that rascal.
  2. Today’s the day I’ve been waiting for, got my official re-purchase offer letter from GM. Paying back every penny, like I never owned it… It’s really too bad Truck was awesome, carbon pro edition, had everything except the one small thing it wouldn’t start. Ha ha
  3. Go back and look at the pictures I posted with my front end completely tore off camshafts open, everything on the ground and then tell me if you still want that truck. Again, didn’t mean to upset you.
  4. Wow, just offering an opinion…had it happen several times… sorry if you took it wrong.
  5. It makes no difference if you use the remote or the push button. There is no pattern at all. I man getting reimbursed for my full amount within two days. The truck is still in the shop, they put the motor back together with the new shim and reluctor wheel, and now it just turns over and won’t start. They’re having a GM engineer come look at it again. Thank goodness that’s not my truck anymore.
  6. Did it both ways. While in the cab and walking towards the truck with the key fob, it didn’t matter still had episodes. It didn’t matter still had episodes both ways, no start with fob and in the cab with the push button.
  7. See previous post and pictures, they removed my front end and took the motor out… but thank goodness, GM is going to re-purchase/reimburse me for my truck.
  8. Just got the official call from GM today after lots of pursuing, emails and phone calls that they are going to do a re-purchase.
  9. Talked to the service department yesterday, the new reluctor wheel that came in is bent. They have to order another one…
  10. Frankhpns: Just sent you a message, please take a look... thanks,
  11. Truck is still in the shop, been in the shop 53 days total, over 30 days this time. They have the front end tore off, engine tore out, said the cam reluctor wheel is bent. I have been trying to get a hold of a manager at GM for days. I have a case and I have spoken to my customer service rep several times. They have all my information. Trying to get reimbursed for this truck. The customer service has been very unresponsive.
  12. Have you been working with the dealer to get a new truck or reimbursed, or have you been working with GM. My dealer said they can’t do anything about a new truck or re-purchasing it all goes through GM, through the lemon law. I have been working with GM, the customer engagement team for about six weeks now. My truck is going to shop 36+ days with a bent wheel as well. I have a callback from the GM re-purchasing team on Wednesday next week. Hopefully I can get a date when I can get my money back. And buy something different. The dealer can’t help only GM can help. Just curious how you’re going about what you’re doing.
  13. Truck is still in the shop, 33+ days. Said they have to rip it apart to replace the exciter wheel on the cam and it won’t be ready for another 25 or so days. Have been dealing with the California customer engagement group, I have a call with the repurchase group tomorrow to talk about a buy back. Number to call 1-866-790-5790
  14. Damaged Camshaft Position Sensor Exciter Wheel – TechLink (gm-techlink.com)
  15. Truck is in the shop, they had a GM engineer come and look at it today. He wants to have the cam shaft cover removed for inspection... I told them that the exciter wheel has not proven to fix the issue. The service advisor said they are not going there yet, but need to remove the cover to inspect. 4-5 hour job. Monday will be day 24 in the shop, not consecutive but cumulative. Will update when I get more info.
  16. I could only upload a short video. The real video is about 20 seconds longI could only upload a short video. The real video is about 20 seconds long IMG_1968.MOV
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