Well, after time at the dealer and speaking with the Chevrolet rep here is what I learned.... 7 months ago Chevrolet canceled the trailer view as part of the hitch guidance package on the HD LT line and reserved it for the High Country and LTZ lines. The advanced trailering package was halted on the LT line because Chevrolet felt they should offer all or nothing. They said this was due to supply constraints. I was told that they have submitted a case file for my truck to Chevrolet to see if they will permit the advanced trailering software to be added even though I don't have the dual camera tailgate handle because the camera isn't used for that software to recognize or store trailer info. They also said that the website states hitch view is a part of the package I have because they plan to resume that on the LT models at some point. They did offer to allow me to upgrade the truck camera package with the power tailgate option for $4700. Not spending that! Certainly disappointed that the info was misleading. Live and learn I guess.