This is what GM customer care said to me,
Thank you for your e-mail.
We appreciate the time you have taken to correspond with us and offer your concerns and comments. Your comments have been documented.
In response to your concern with the noise on yo0ur vehicle that they told you that was normal. Reason is each pulse makes a tone, which combined with the other pulses forms a harmonic series. The same thing happens in all engines, but it's the irregular firing sequence that gives a big V8 its distinctive throbbing sound.
With regards to the heated/ventilated chips, there is no ETA yet available. Our teams have been working hard to find a solution to retrofit vehicles with these convenience features that our customers want to continue to enjoy. We are excited to confirm all vehicles covered by the previous announcement will be eligible for a retrofit process that will activate the operation of the heated and ventilated seat modules. This retrofit process will begin when parts become available and at no cost to you. Once parts are available to begin the retrofit process, dealers and customers will be notified accordingly.
The retrofit process began in late Q2 2022, and we understand that due to the scale of the number of vehicles impacted, this process may take some time to complete for all of the vehicles that require retrofit.
Your dealership will contact you as soon as the parts are received, and will make arrangements to get your vehicle in for service.
Should you require future assistance, please contact us again through our website at www.gm.ca or call our Customer Care Centre, toll-free, 1-800-263-3777 or 1-800-263-7854 (French), Monday to Friday, 8:00am to 11:00pm, Saturdays, 8:00am to 5:00pm, Eastern Standard Time.
Thank you for contacting General Motors of Canada Company. Please visit our web site again
Regards,
Valerie