swagmoney

I have this exact same problem with my 2022 sierra refresh. Dash Trim Noise

I have a video of the sound heard in my truck. Would anyone like to confirm if this is the same noise you guys are hearing in your vehicles as well? Rattling Sound in my Sierra

I have a 2022 Sierra refresh, and can confirm this same issue. It’s heard near the AC controls/ trim area when the vehicle is moving. Showed the video to my dealer and they heard the noise but have been unable to replicate or remedy. Was wondering if other owners had this issue and what is the cause so dealer can fix.

I have this exact problem with my 22 Sierra refresh.

Yea, I agree, OnStar and GMC support is completely useless! They just walk you through the basic prompts on their screen that you’ve already done and when it doesn’t work they will either refer you to your dealership or escalate your case. The escalation will basically lead you to just being told to go to your dealership at the end. A complete waste of time.

@NW-Shadow21looks like there’s a recent update then. They updated the GMC app to show if your vehicle has any new updates, but looks like it’s broken just like the trucks OTA system. Any new features in your update? Pretty pointless for GM to come out with OTA updates if we still have to go to the dealer because the feature doesn’t even work. Looks like I’ll have to make an appointment soon.

Makes me wonder if there’s something wrong with GM’s OTA system because there’s definitely updates available. I too, couldn’t receive any updates without taking it to the dealer. Attached, is my card current software version and the Alexa functionality for reference.

Update:: I took my vehicle in to the dealership last week and they were able to download the latest version. Not sure though why I never got it OTA. My speaker static is now gone but with the update I also got the Alexa functionality now and it works. I was wondering if anyone was able to get the new update with Alexa OTA just to see if the whole OTA update thing is even working with other owners.

@cef2lion Thanks for confirming that you got the email! I never got it for some reason and I double checked my spam folder and nothing there either. I’m wondering the same thing about the OTA updates even working too. Let me know if you get the update as well as anyone else who may be reading this.

@cef2lionyes I’d like to know if it’s working in my car too with a future update. I read the other day that some owners received an email from OnStar saying Alexa capability will be coming out very soon with an OTA update, you heard about anything? Jw https://www.silveradosierra.com/threads/any-2022-refresh-owners-receive-this-email-from-on-star.751197/

@newdude, thanks for the info. I’m running version 163 right now. I took it to the dealership for the recall last month because I wasn’t getting the OTA update and told them to update my cars system to the newest version. They took care of the recall but I’m bringing in my truck again because the software was never updated and the static is still present along with the issue of not OTA updates are being received. I’m glad you got the recall fixed with an OTA update as the recall states. I only got one OTA update since I got my truck in the summer and that was just for me to accept the update to ensure I’d receive future updates (doesn’t look like that’s the case today).

Any new 2022/2023 refreshed Sierra or Silverado owners experiencing speaker static occurring at random? I read there was a previous TSB to address it that would be pushed out to vehicles with an OTA update but another issue I’m having is my vehicle never has any new updates. I connected my truck to my home’s Wi-Fi and got an OnStar subscription (even though you don’t need one for updates if you have Wi-Fi) and still never had any new updates and was wondering if anyone else was getting updates to their trucks and if so does anyone know the most up to date version?