I have the IOB headunit, I have apple CarPlay and android auto settings in the menu but when I try to connect my iPhone it doesn’t recognize the phone, and the projection icon never changes. I’m using an official cable. There is two service bulletins regarding the issue but I’d really hate to go to the dealer and then charge me money only to get “I’m sorry we cant fix it”. Hopefully somone has ran into this issue and can point me in the right direction. Below are the two bulletins.
https://static.nhtsa.gov/odi/tsbs/2017/MC-10138038-9999.pdfm
https://static.nhtsa.gov/odi/tsbs/2017/MC-10139225-9999.pdf