The last time it overheated yeah around 3000lbs with my utility trailer, the time before that probably around 6000lbs with my camper.
Just frustrating that I will have to take my time, and fuel to show them the issue on a fourth trip. There's really only a few things that can cause this that I'm aware of; transmission lines, cooler blockage, thermostat and bypass valve. I've shown them pictures and videos of the truck overheating/giving warning to idle.
I can't see what would change on a diagnostic front with them physically seeing the temperature gauge at 260F.
They're going to look at it again tomorrow, we'll see how it goes.
UPDATE:
Today after a call to the service advisor, and then a lengthy email to the service manager I was told they are ordering "parts for the transmission". They're not sure if it's going to fix it, and they didn't want to throw parts at it with the hope of it getting fixed (which I appreciate) but the plan of not doing anything wasn't going to sit well with me.
That being said, I'm not sure what specifically they ordered, so I'll be checking into that tomorrow. Whenever I have the new "parts" installed I'll clarify what they are, and if it fixed my issue.
Edit 2: After some back and fourth with the dealer, they claim to have ordered the valve body. We'll see if this is the fix. Will update.